Return & Refund Policy

Policy

Understanding our return and refund procedures for a transparent business relationship.

This Return & Refund Policy outlines the terms and conditions under which Political Sampark handles refund requests for our political consulting and campaign management services. We believe in maintaining transparency and fairness in all our client relationships.

Return & Refund Overview

At Political Sampark, we are committed to delivering high-quality political consulting services. Due to the nature of our services, returns and refunds are handled on a case-by-case basis.
Our refund policy is designed to be fair to both our clients and our team, ensuring transparency in all transactions.
Please review the following sections carefully to understand our return and refund procedures.

Refund Eligibility Timeline

Refund requests must be submitted within 7 days of service commencement for consulting services.
For campaign management services, refund requests are considered within the first 14 days of the contract period.
After the specified timeline, refunds will only be considered under exceptional circumstances at our discretion.

Eligible for Refund

Services not initiated or delivered as per the agreed terms and timeline.
Duplicate payments or billing errors on our part.
Service cancellation before project commencement (subject to cancellation fees).
Failure to deliver agreed deliverables within the specified timeframe.

Non-Refundable Items

Consultation fees for completed sessions are non-refundable.
Research and analysis work that has been delivered is non-refundable.
Custom campaign materials and strategies once delivered cannot be refunded.
Third-party expenses incurred on behalf of the client (advertising spend, media buying, etc.).

How to Request a Refund

Send a written request to our official email with your project details and reason for refund.
Include your contract number, payment receipt, and any relevant documentation.
Our team will review your request within 5-7 business days.
You will receive a written response regarding the status of your refund request.

Refund Processing

Approved refunds will be processed within 10-15 business days.
Refunds will be credited to the original payment method used for the transaction.
Partial refunds may be issued based on the work completed and services rendered.
Processing fees and transaction charges may be deducted from the refund amount.

Cancellation Policy

Clients may cancel services by providing written notice at least 30 days before the next billing cycle.
Early termination of long-term contracts may incur cancellation fees as specified in the agreement.
All outstanding invoices must be settled before processing any cancellation request.
Access to ongoing services will continue until the end of the current billing period.

Disputes & Escalation

If you are unsatisfied with our refund decision, you may request an escalation to senior management.
All disputes will be handled professionally and in accordance with our service agreement.
We encourage open communication to resolve any concerns before formal dispute procedures.
For unresolved disputes, the matter will be subject to arbitration as per our terms of service.

If you have any questions about our Return & Refund Policy

We aim to respond to all return inquiries within 48 hours.